SHIPPING & RETURNS

Global Shipping: We ship worldwide.
Processing Time: Orders are processed within 1–3 business days following payment confirmation (excluding weekends and holidays).
Delivery Time: Orders typically arrive within 5–25 business days on average (customs processing or remote areas may cause additional delays).
Order Tracking: Once dispatched, tracking details and carrier information will be sent directly to your email.

Customs & Duties: Customers are fully responsible for any local taxes, customs duties, or clearance fees.
Delivery Delays: We are not liable for delays caused by customs processing or shipping carriers.
Failed Deliveries: Packages returned due to incorrect or incomplete addresses will require a reshipping fee prior to being dispatched again.

Refund Method: All refunds are issued exclusively as Store Credit (a non-expiring digital gift card). We do not offer cash, bank transfer, or original payment method refunds.
Issuance Timeline: Store credit is processed within 7 business days after your returned item has been received and inspected.
Ineligible Items:
- Requests made outside the 7-day return window.
- Items not in their original, returnable condition.
- Shipping fees and local taxes/duties.
Using Store Credit: Your digital gift card never expires and can be applied to any future order.

If your order arrives defective, damaged, or incorrect, please notify us within 7 days of delivery so we ca

n resolve the issue.

For questions, returns, or support inquiries, please reach out to us:

ZampyStore